SANDISK Ultra Dual Drive Go USB Type-C & Type A — Error codes & fixes
Troubleshooting guide for the SANDISK Ultra Dual Drive Go USB Type-C & Type A. Diagnose an error code and find the fix.
Fan fault
fan-faultThe NAS reports a fan fault, which can cause overheating.
Source: SanDisk support — storage troubleshooting
Confidence: 80%
Verified Aug 9, 2026
Overheating / shuts down
overheatThe projector overheats and shuts down, usually from a blocked air filter or a failing cooling fan.
Source: SanDisk support — storage troubleshooting
Confidence: 80%
Verified Aug 9, 2026
USB drive not detected
usb-drive-not-detectedAn external USB drive is not detected by the NAS.
Source: SanDisk support — storage troubleshooting
Confidence: 80%
Verified Aug 9, 2026
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