shutter-error Troubleshooting

Shutter error on the Sony Alpha 6400 APS-C Spiegellose Kamera mit 16-50mm Objektiv (Schneller 0,02s Autofokus mit Augenerkennung für Mensch und Tier, 4K-Filmaufnahmen und neigbares Display für Vlogging)

Source: Sony support — camera error codes Confidence: 80% Verified Aug 9, 2026

The camera reports a shutter error and cannot take photos.

How to fix Shutter error

Restart the camera

Turn the camera off, remove the battery, wait 30 seconds, and power back on.

Source: Sony support — camera error codes Confidence: 80% Verified Aug 9, 2026

Difficulty: ★ Est. 2 min

Contact support

If the error persists, the shutter may need professional repair.

Source: Sony support — camera error codes Confidence: 80% Verified Aug 9, 2026

Difficulty: ★★★ Est. 30 min

Replacement parts for the Sony Alpha 6400 APS-C Spiegellose Kamera mit 16-50mm Objektiv (Schneller 0,02s Autofokus mit Augenerkennung für Mensch und Tier, 4K-Filmaufnahmen und neigbares Display für Vlogging)

Sony ILCE6400AKB.CEC Replacement Battery Sony ILCE6400AKB.CEC Battery Charger Sony ILCE6400AKB.CEC Lens Cap Sony ILCE6400AKB.CEC Camera Strap Sony ILCE6400AKB.CEC SD Card Sony ILCE6400AKB.CEC Camera Grip

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