shutter-error Troubleshooting

Shutter error on the Sony A7 IV

Source: Sony support — camera error codes Confidence: 80% Verified Aug 9, 2026

The camera reports a shutter error and cannot take photos.

How to fix Shutter error

Restart the camera

Turn the camera off, remove the battery, wait 30 seconds, and power back on.

Source: Sony support — camera error codes Confidence: 80% Verified Aug 9, 2026

Difficulty: ★ Est. 2 min

Contact support

If the error persists, the shutter may need professional repair.

Source: Sony support — camera error codes Confidence: 80% Verified Aug 9, 2026

Difficulty: ★★★ Est. 30 min

Replacement parts for the Sony A7 IV

Sony A7 IV Replacement Battery Sony A7 IV Battery Charger Sony A7 IV Lens Cap Sony A7 IV Camera Strap Sony A7 IV SD Card Sony A7 IV Camera Grip

← All Sony A7 IV error codes

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