error-12 Troubleshooting

Error 12 on the Mova P10

Source: ProductDB robot-vacuum seed Confidence: 85% Verified Aug 8, 2026

Robot cannot start or the wheel is stuck. The main brush or wheels may be jammed.

How to fix Error 12

Clear the brush and wheels

Turn the robot over and remove hair or debris wrapped around the brush and wheels.

Source: ProductDB robot-vacuum seed Confidence: 80% Verified Aug 8, 2026

Difficulty: ★ Est. 5 min

Restart the robot

Hold the power button for 10 seconds to force a restart, then place it on the dock.

Source: ProductDB robot-vacuum seed Confidence: 80% Verified Aug 8, 2026

Difficulty: ★ Est. 1 min

Replacement parts for the Mova P10

Mova P10 Filter Mova P10 Left side brush Mova P10 Right side brush Mova P10 Main brush roller Mova P10 Brush guard Mova P10 Side brush set Mova P10 Cable organizer Mova P10 Cleaning tool Mova P10 Charging cable Mova P10 Remote control Mova P10 Floor cleaning solution Mova P10 Mop pad Mova P10 Mop pad (4-pack) Mova P10 Water tank filter Mova M80 Filter Mova M80 Left side brush Mova M80 Right side brush Mova M80 Main brush roller Mova M80 Side brush set Mova M80 Mop pad Mova M80 Mop pad (4-pack) Mova X20 Filter Mova X20 Left side brush Mova X20 Right side brush Mova X20 Main brush roller Mova X20 Side brush set Mova X20 Mop pad Mova X20 Mop pad (4-pack) Mova L50 Filter Mova L50 Left side brush Mova L50 Right side brush Mova L50 Main brush roller Mova L50 Side brush set Mova L50 Mop pad Mova L50 Mop pad (4-pack)

← All Mova P10 error codes

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