Mova M80 — Error codes & fixes

Troubleshooting guide for the Mova M80. Diagnose an error code and find the fix.

Battery cannot charge

error-14

The robot does not charge on the dock. Charging contacts or the battery may be faulty.

Source: ProductDB robot-vacuum seed Confidence: 85% Verified Aug 8, 2026
2 fixes available

Main brush error

error-4

The robot stops or reports the main brush is stuck. Hair or debris is likely wrapped around the roller.

Source: ProductDB robot-vacuum seed Confidence: 85% Verified Aug 8, 2026
2 fixes available

Error 11

error-11

Wheel error — the robot may be stuck. One of the wheels is blocked, preventing the robot from navigating.

Source: ProductDB robot-vacuum seed Confidence: 85% Verified Aug 8, 2026
1 fix available

Error 12

error-12

Robot cannot start or the wheel is stuck. The main brush or wheels may be jammed.

Source: ProductDB robot-vacuum seed Confidence: 85% Verified Aug 8, 2026
2 fixes available

Mop pad error

error-16

The mop pad is not attached or detected. The pad may be missing or mis-installed.

Source: ProductDB robot-vacuum seed Confidence: 85% Verified Aug 8, 2026
1 fix available

Self-empty failed

error-20

The dock failed to empty the dustbin. The dust bag may be full or the dock suction blocked.

Source: ProductDB robot-vacuum seed Confidence: 85% Verified Aug 8, 2026
2 fixes available

Lidar / navigation error

error-22

The robot cannot build a map or is lost. The lidar tower may be blocked or dirty.

Source: ProductDB robot-vacuum seed Confidence: 85% Verified Aug 8, 2026
2 fixes available

Dust bag full

error-29

The dock dust bag is full and needs replacement.

Source: ProductDB robot-vacuum seed Confidence: 85% Verified Aug 8, 2026
1 fix available

← Back to Mova M80 overview

As an Amazon Associate we earn from qualifying purchases. Prices and availability are accurate as of the time shown and may change. We research product data independently.