pppoe-error
Troubleshooting
PPPoE error on the FRITZ!Box 5690 Pro
Source: AVM FRITZ!Box knowledge base
Confidence: 85%
Verified Aug 9, 2026
The router cannot establish an internet connection due to a PPPoE authentication error.
How to fix PPPoE error
Check the credentials
Verify the PPPoE username and password in the router settings.
Source: AVM FRITZ!Box knowledge base
Confidence: 85%
Verified Aug 9, 2026
Restart the router
Restart the router and retry the connection.
Source: AVM FRITZ!Box knowledge base
Confidence: 85%
Verified Aug 9, 2026
Replacement parts for the FRITZ!Box 5690 Pro
FRITZ!Box 5690 Pro Power Adapter
FRITZ!Box 5690 Pro Antenna
FRITZ!Box 5690 Pro Mounting Bracket
FRITZ!Box 5690 Pro Ethernet Cable
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