app-not-syncing Troubleshooting

App not syncing on the UGREEN USB C Klinke Adapter USB C auf 3,5mm Kopfhörer Adapter, Grau | mit DAC Chip, kompatibel mit iphone17/17 air/17pro/17pro max, Galaxy S 25 Serie, iPad, P60/50/40/Mate 30

Source: UGREEN support — hub & dock troubleshooting Confidence: 80% Verified Aug 9, 2026

The companion app does not sync with the device, often due to a network or app issue.

How to fix App not syncing

Restart the app

Close and reopen the app, and ensure the device is online.

Source: UGREEN support — hub & dock troubleshooting Confidence: 80% Verified Aug 9, 2026
Difficulty: ★ Est. 3 min

Reinstall the app

Uninstall and reinstall the app to clear glitches.

Source: UGREEN support — hub & dock troubleshooting Confidence: 80% Verified Aug 9, 2026
Difficulty: ★ Est. 10 min

Replacement parts for the UGREEN USB C Klinke Adapter USB C auf 3,5mm Kopfhörer Adapter, Grau | mit DAC Chip, kompatibel mit iphone17/17 air/17pro/17pro max, Galaxy S 25 Serie, iPad, P60/50/40/Mate 30

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