error-5 Troubleshooting

Error 5 on the Roborock S6 Pure

Source: Roborock Support Center — troubleshooting Confidence: 90% Verified Aug 9, 2026

Left wheel is stuck. The robot cannot move forward. The left wheel may be blocked by debris or a fault in the drop sensor.

How to fix Error 5

Clean the main brush

Remove the main brush, clean it thoroughly to remove hair and debris, and reinstall it.

Source: Roborock Support Center — troubleshooting Confidence: 90% Verified Aug 9, 2026

Difficulty: ★ Est. 10 min

Parts needed: Roborock S4 Max Main Brush Roller, Roborock Q5 Main Brush Roller, Roborock Q5+ Main Brush Roller, Roborock Q5 Pro Main Brush Roller, Roborock Q7 Main Brush Roller, Roborock Q7 Max+ Main Brush Roller, Roborock Q8 Main Brush Roller, Roborock Q8 Max Main Brush Roller, Roborock S6 Main Brush Roller, Roborock S6 Pure Cleaning tool, Roborock S6 Pure Main Brush Roller, Roborock S5 Main Brush Roller, Roborock S5 Max Main Brush Roller, Roborock Q7 Max Main Brush Roller, Roborock Q5 Max+ Main Brush Roller

Replace the main brush

If the brush is worn or damaged, replace it with a genuine one.

Source: Roborock Support Center — troubleshooting Confidence: 90% Verified Aug 9, 2026

Difficulty: ★ Est. 10 min

Parts needed: Roborock S4 Max Main Brush Roller, Roborock Q5 Main Brush Roller, Roborock Q5+ Main Brush Roller, Roborock Q5 Pro Main Brush Roller, Roborock Q7 Main Brush Roller, Roborock Q7 Max+ Main Brush Roller, Roborock Q8 Main Brush Roller, Roborock Q8 Max Main Brush Roller, Roborock S6 Main Brush Roller, Roborock S6 Pure Cleaning tool, Roborock S6 Pure Main Brush Roller, Roborock S5 Main Brush Roller, Roborock S5 Max Main Brush Roller, Roborock Q7 Max Main Brush Roller, Roborock Q5 Max+ Main Brush Roller

Replacement parts for the Roborock S6 Pure

Roborock S4 Max Main Brush Roller Roborock Q7 Max Filter Roborock Q7 Max Left side brush Roborock Q7 Max Right side brush Roborock Q5 Filter Roborock Q5 Left side brush Roborock Q5 Right side brush Roborock Q5 Side brush set Roborock Q5+ Filter Roborock Q5+ Left side brush Roborock Q5+ Right side brush Roborock Q5+ Side brush set Roborock Q5 Max+ Filter Roborock Q5 Main Brush Roller Roborock Q5+ Main Brush Roller Roborock Q5 Max+ Left side brush Roborock Q5 Max+ Right side brush Roborock Q5 Max+ Side brush set Roborock Q5 Pro Filter Roborock Q5 Pro Left side brush Roborock Q5 Pro Right side brush Roborock Q5 Pro Side brush set Roborock Q7 Filter Roborock Q7 Left side brush Roborock Q7 Right side brush Roborock Q7 Side brush set Roborock Q5 Pro Main Brush Roller Roborock Q7 Main Brush Roller Roborock Q7 Max Side brush set Roborock Q7 Max+ Filter Roborock Q7 Max+ Left side brush Roborock Q7 Max+ Right side brush Roborock Q7 Max+ Side brush set Roborock Q8 Filter Roborock Q8 Left side brush Roborock Q8 Right side brush Roborock Q8 Side brush set Roborock Q7 Max+ Main Brush Roller Roborock Q8 Main Brush Roller Roborock Q8 Max Filter Roborock Q8 Max Left side brush Roborock Q8 Max Right side brush Roborock Q8 Max Side brush set Roborock Q8 Max Main Brush Roller Roborock S6 Filter Roborock S6 Left side brush Roborock S6 Right side brush Roborock S6 Side brush set Roborock S6 Main Brush Roller Roborock S6 Pure Filter Roborock S6 Pure Left side brush Roborock S6 Pure Right side brush Roborock S6 Pure Brush guard Roborock S6 Pure Side brush set Roborock S6 Pure Cable organizer Roborock S6 Pure Cleaning tool Roborock S6 Pure Charging cable Roborock S6 Pure Remote control Roborock S5 Filter Roborock S5 Left side brush Roborock S5 Right side brush Roborock S6 Pure Main Brush Roller Roborock S5 Main Brush Roller Roborock S5 Side brush set Roborock S5 Max Filter Roborock S5 Max Left side brush Roborock S5 Max Right side brush Roborock S5 Max Side brush set Roborock S4 Max Filter Roborock S4 Max Left side brush Roborock S4 Max Right side brush Roborock S4 Max Side brush set Roborock S5 Max Main Brush Roller Roborock Q7 Max Main Brush Roller Roborock Q5 Max+ Main Brush Roller Roborock S6 Pure Replacement Battery Roborock S6 Pure HEPA Filter Roborock S6 Pure Side Brush Roborock S6 Pure Mop Pad Roborock S6 Pure Dust Bag Roborock S6 Pure Water Tank Filter Roborock S6 Pure Floor Cleaning Solution Roborock S6 Pure Dock Filter

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