E2 Troubleshooting

Cartridge error (E2) on the HP OfficeJet Pro 9015

Source: HP Support — printer error codes Confidence: 85% Verified Aug 9, 2026

The printer cannot detect or read the ink/toner cartridge, or the carriage is jammed.

How to fix Cartridge error (E2)

Reseat the cartridge

Open the cartridge access door, remove the cartridge, clean the copper contacts with a dry lint-free cloth, and reseat it firmly until it clicks.

Source: HP Support — printer error codes Confidence: 85% Verified Aug 9, 2026
Difficulty: ★ Est. 5 min

Parts needed: HP OfficeJet Pro 9015 Toner Cartridge, HP OfficeJet Pro 9015 Ink Cartridge

Replace the cartridge

If the error persists, replace the cartridge with a genuine one.

Source: HP Support — printer error codes Confidence: 85% Verified Aug 9, 2026
Difficulty: ★★ Est. 10 min

Parts needed: HP OfficeJet Pro 9015 Toner Cartridge, HP OfficeJet Pro 9015 Ink Cartridge

Replacement parts for the HP OfficeJet Pro 9015

← All HP OfficeJet Pro 9015 error codes

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