HP 62 — Error codes & fixes
Troubleshooting guide for the HP 62. Diagnose an error code and find the fix.
Paper jam (13.XX)
13.XXA paper jam is detected by a specific sensor in the paper path.
Source: HP Support — printer error codes
Confidence: 85%
Verified Aug 9, 2026
Fuser error (50.XX)
50.XXThe fuser assembly is overheating or not reaching the correct temperature.
Source: HP Support — printer error codes
Confidence: 80%
Verified Aug 9, 2026
Drum error / replace drum
drum-errorThe printer reports a drum error or prompts to replace the drum unit, often because the drum has reached its rated page count.
Source: HP Support — printer error codes
Confidence: 85%
Verified Aug 9, 2026
As an Amazon Associate we earn from qualifying purchases. Prices and availability are accurate as of the time shown and may change. We research product data independently.