drum-error Troubleshooting

Drum error / replace drum on the Epson Original 604 Pineapple Multipack

Source: Epson support — printer error codes Confidence: 85% Verified Aug 9, 2026

The printer reports a drum error or prompts to replace the drum unit, often because the drum has reached its rated page count.

How to fix Drum error / replace drum

Reset the drum counter

Open the front cover, press the clear/reset button on the drum unit, and close the cover to reset the drum counter.

Source: Epson support — printer error codes Confidence: 85% Verified Aug 9, 2026
Difficulty: ★ Est. 3 min

Replace the drum unit

If the drum is worn, replace it with a genuine drum unit.

Source: Epson support — printer error codes Confidence: 85% Verified Aug 9, 2026
Difficulty: ★★ Est. 10 min

Parts needed: Epson Original 604 Pineapple Multipack Drum Unit

Replacement parts for the Epson Original 604 Pineapple Multipack

Epson Original 604 Pineapple Multipack Toner Cartridge Epson Original 604 Pineapple Multipack Drum Unit Epson Original 604 Pineapple Multipack Ink Cartridge Epson Original 604 Pineapple Multipack Fuser Assembly Epson Original 604 Pineapple Multipack Paper Tray Epson Original 604 Pineapple Multipack Maintenance Kit

← All Epson Original 604 Pineapple Multipack error codes

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