13.XX Troubleshooting

Paper jam (13.XX) on the Epson EcoTank ET-2800

Source: Epson support — printer error codes Confidence: 85% Verified Aug 9, 2026

A paper jam is detected by a specific sensor in the paper path.

How to fix Paper jam (13.XX)

Clear the jam

Open all access doors and remove the jammed paper, checking the input, output, and duplex paths.

Source: Epson support — printer error codes Confidence: 85% Verified Aug 9, 2026

Difficulty: ★ Est. 5 min

Check the sensor

Ensure no paper scraps remain near the jam sensor, then close all doors and retry.

Source: Epson support — printer error codes Confidence: 85% Verified Aug 9, 2026

Difficulty: ★ Est. 3 min

Replacement parts for the Epson EcoTank ET-2800

Epson EcoTank ET-2800 Toner Cartridge Epson EcoTank ET-2800 Drum Unit Epson EcoTank ET-2800 Ink Cartridge Epson EcoTank ET-2800 Fuser Assembly Epson EcoTank ET-2800 Paper Tray Epson EcoTank ET-2800 Maintenance Kit

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