13.XX Troubleshooting

Paper jam (13.XX) on the Epson 29 Strawberry Genuine Multipack

Source: Epson support — printer error codes Confidence: 85% Verified Aug 9, 2026

A paper jam is detected by a specific sensor in the paper path.

How to fix Paper jam (13.XX)

Clear the jam

Open all access doors and remove the jammed paper, checking the input, output, and duplex paths.

Source: Epson support — printer error codes Confidence: 85% Verified Aug 9, 2026

Difficulty: ★ Est. 5 min

Check the sensor

Ensure no paper scraps remain near the jam sensor, then close all doors and retry.

Source: Epson support — printer error codes Confidence: 85% Verified Aug 9, 2026

Difficulty: ★ Est. 3 min

Replacement parts for the Epson 29 Strawberry Genuine Multipack

Epson 29 Strawberry Genuine Multipack Toner Cartridge Epson 29 Strawberry Genuine Multipack Drum Unit Epson 29 Strawberry Genuine Multipack Ink Cartridge Epson 29 Strawberry Genuine Multipack Fuser Assembly Epson 29 Strawberry Genuine Multipack Paper Tray Epson 29 Strawberry Genuine Multipack Maintenance Kit

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