No internet connection on the FRITZ!Box 6690

Source: AVM FRITZ!Box knowledge base Confidence: 80% Verified Aug 9, 2026

The router is up but devices have no internet, often from an ISP issue or a DNS problem.

How to fix No internet connection

Restart the router

Power-cycle the router and modem.

Source: AVM FRITZ!Box knowledge base Confidence: 80% Verified Aug 9, 2026

Difficulty: ★ Est. 5 min

Check the DNS

Change the DNS settings to a public DNS like 8.8.8.8.

Source: AVM FRITZ!Box knowledge base Confidence: 80% Verified Aug 9, 2026

Difficulty: ★★ Est. 10 min

Replacement parts for the FRITZ!Box 6690

FRITZ!Box 6690 Power Adapter FRITZ!Box 6690 Antenna FRITZ!Box 6690 Mounting Bracket FRITZ!Box 6690 Ethernet Cable

← All FRITZ!Box 6690 error codes

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